Shipping & Returns
Ordering Information
Orders can be placed online at shop.vermontsoap.com. For questions about our products or about an existing order, please email info@vermontsoap.com or call 1-866-SOAP-4U2.
Shipping Policies
Consumer
FREE SHIPPING on orders over $75. Free shipping applies to orders shipped to the contiguous USA only.
Wholesale & Private Label
FREE SHIPPING on orders over $500. Free shipping applies to non-bulk orders shipped to the contiguous USA only. Bulk items are excluded from free shipping.
Return Policies
Consumer
Online purchases: All Vermont Soap products are 100% Manufacturer Guaranteed. If for any reason you're unhappy with your Vermont Soap product, you may return your online purchase within ninety (90) days for a full credit or refund. Vermont Soap does not pay return shipping costs unless we made an egregious error which caused you to return the product.
All returns must be accompanied by a Return Authorization (RA) number. To obtain a Return Authorization number for your return, complete this form.
Retail purchases: Vermont Soap products purchased from a retail store or another online store must be returned to the store where the purchase was made.
Wholesale
All Vermont Soap branded products are 100% Manufacturer Guaranteed. Return any Vermont Soap branded product within 90 days for a full credit or refund. Returns must come to us in re-saleable condition. Vermont Soap does not pay return shipping unless we made an egregious error which caused you to return the product.
All returns must be accompanied by a Return Authorization (RA) number. To obtain a Return Authorization number for your return, complete this form.
Private Label
All Vermont Soap products are 100% Manufacturer Guaranteed. Return any Vermont Soap product within 90 days for a full credit or refund. Vermont Soap does not pay return freight unless we made an egregious error which caused the return. For best results store organic products away from UV light sources and below 74F.
All returns must be accompanied by a Return Authorization (RA) number. To obtain a Return Authorization number for your return, complete this form.